Rekrut by Talent 360
About the job
Ataa Charity Investment Fund (ACIF), ACIF عطاء صندوق الاستثمار الخيرى لدعم ذوى الاعاقة a private investment fund that directs all it´s profit to serve the disability sector is looking for a Social Media Moderator.
Job Responsibilities:
- Moderating communities, Responding to inquiries and following up on them through any social networking sites, including (Facebook, Instagram, WhatsApp) to provide potential customers with information needed.
- Managing incoming calls and customer service inquiries.
- Providing potential customers with immediate and professional information in a timely manner.
- Creating reports that include building databases for the requests we receive from beneficiaries.
- Supporting the marketing team by attending events related to partners.
- Monitoring all information and news related to the industry and the company to anticipate potential issues.
Job Requirements:
- 1 year of experience as a Social Media Moderator
- Bachelor’s degree in Marketing, Business administration, Mass-Com or any related field.
- Proficient in written English and Arabic.
- Preferably have experience in charitable organizations or Human development.
- Must have quick responsiveness to inquiries and incoming calls and willingness to answer anytime with a timely manner.
Working Conditions
- 3 days per week from office ( Dokki, Giza). – (12 days per month)
- 3 days per week from home – ( 12 days per month)
Package : Salary + Attractive Benefits
To apply for this job please visit www.linkedin.com.