About the job

Ataa Charity Investment Fund (ACIF), ACIF عطاء صندوق الاستثمار الخيرى لدعم ذوى الاعاقة a private investment fund that directs all it´s profit to serve the disability sector is looking for a Social Media Moderator.

Job Responsibilities:

• Moderating communities, Responding to inquiries and following up on them through any social networking sites, including (Facebook, Instagram, WhatsApp) to provide potential customers with information needed.
• Managing incoming calls and customer service inquiries.
• Providing potential customers with immediate and professional information in a timely manner.
• Creating reports that include building databases for the requests we receive from beneficiaries.
• Supporting the marketing team by attending events related to partners.
• Monitoring all information and news related to the industry and the company to anticipate potential issues.

Job Requirements:

• 1 year of experience as a Social Media Moderator
• Bachelor’s degree in Marketing, Business administration, Mass-Com or any related field.
• Proficient in written English and Arabic.
• Preferably have experience in charitable organizations or Human development.
• Must have quick responsiveness to inquiries and incoming calls and willingness to answer anytime with a timely manner.

Working Conditions

• 3 days per week from office ( Dokki, Giza). – (12 days per month)
• 3 days per week from home – ( 12 days per month)

Package : Salary + Attractive Benefits